bat Terms and Conditions

1 Introduction and Acceptance

It is mandatory to read these terms and conditions carefully before using any service on bat, the online betting and casino platform operated at bat-bet.cam. By accessing this website, creating an account, or placing any bet, you automatically accept these terms in full.

bat reserves the right to amend or update these terms and conditions at any time. Continuing to use the website after updated terms are published means you have accepted the new terms. We therefore recommend reviewing this page regularly.

To learn more about bat, read our About Us page, which explains the platform's purpose and values.

2 Eligibility and Age Requirement

2.1 Age Requirement

All betting and casino services on bat are exclusively for users aged 21 or above. If anyone under the age of 21 creates an account or uses the services, their account will be cancelled and deposited funds may not be returned.

2.2 Identity Verification

At the time of registration or before a withdrawal, bat may request details from a government-issued ID such as a national ID card or passport. If correct information is not provided, the withdrawal process will be put on hold until account verification is complete.

2.3 Multiple Accounts Prohibited

A user may hold only one bat account. Claiming bonuses from multiple accounts by the same person or members of the same household is strictly prohibited. If this rule is violated, all accounts will be closed and bonuses will be cancelled.

3 Account Registration and Security

3.1 Registration Process

To open an account on bat, you must provide your correct name, mobile number, and date of birth. If an account is created with incorrect or fictitious information, bat reserves the right to cancel that account at any time.

3.2 Password and Security

Keep your account login details completely confidential. You should not share your password with anyone. You are responsible for any transactions that occur if your login details fall into someone else's hands. If you notice any suspicious activity, contact the support team immediately.

3.3 Updating Information

If any of your personal details change (such as your mobile number or email), please inform bat's support team as soon as possible. Outdated information may cause problems with account verification or withdrawals.

4 Deposit and Withdrawal Rules

4.1 Deposit Terms

The minimum deposit amount on bat is ৳300. Deposits can be made via bKash, Nagad, Rocket, or bank transfer. Each deposit must be made from your own payment account — deposits from third-party accounts are not accepted.

4.2 Withdrawal Terms

The minimum withdrawal amount is ৳1,000. Withdrawals are generally completed within 30 minutes to 3 hours. Withdrawals must be made through the same method used for the deposit — bKash, Nagad, Rocket, or bank transfer (such as major banks like Dutch Bangla Bank, BRAC Bank, or Islami Bank Bangladesh).

4.3 Fraudulent Activity

If any suspicious financial activity is detected, bat may suspend the withdrawal process and conduct an investigation. If fraud is confirmed through the investigation, the account may be cancelled and deposited funds may be seized.

5 Bonuses and Promotional Offers

5.1 Welcome Bonus

bat's welcome bonus is a 100% bonus on the first deposit, up to ৳5,000. A minimum deposit of ৳300 is required to receive this bonus. The bonus amount must be wagered 10 times before it can be withdrawn. For example: depositing ৳1,000 gives you a ৳1,000 bonus, bringing your balance to ৳2,000, and you must wager ৳1,000 × 10 = ৳10,000 before withdrawing the bonus.

5.2 Other Bonus Terms

Separate wagering conditions apply for bat's weekly deposit gifts, slot festival bonuses, cricket Eid offers, and other promotions. The detailed terms of each offer will be listed on the relevant promotion page. While any bonus is active, you cannot cancel all bonuses and apply for a withdrawal.

5.3 Bonus Abuse

If you attempt a withdrawal without meeting the bonus wagering requirements, or claim bonuses from multiple accounts, bat reserves the right to cancel all bonuses and suspend the account.

6 Betting and Gaming Rules

6.1 Bet Acceptance

All bets placed on bat are accepted through an automated system. If a bet is accepted with incorrect odds or an incorrect amount due to a technical error, bat reserves the right to cancel that bet and return the deposited amount.

6.2 Event Cancellation and Suspension

If a match or event is cancelled or left incomplete, the bet will be settled according to bat's standard rules. In most cases the original stake is returned, though different rules may apply in specific circumstances.

6.3 Policy Against Match Fixing and Collusion

bat takes a firm stance against any form of match fixing, manipulation, or organised betting. If there is evidence of involvement in such activities, the account will be permanently closed.

6.4 Technical Issues

bat will not be held responsible if a bet is left incomplete due to loss of internet connection, device issues, or other technical reasons. In such situations, the last information recorded in the system will be considered final.

7 Responsible Gaming

bat believes that setting limits on gambling is important for healthy entertainment. We encourage our users to play in a mindful and moderate way. For those who are having difficulty controlling their gaming habits, detailed guidance and self-control tools are available on our Responsible Gaming page.

Users can set a daily deposit limit on their account, or request a temporary account suspension. Contact the support team to take these steps.

Please note that all bat services are only for users aged 21 and above.

8 Privacy and Personal Data

bat is committed to keeping users' personal information secure. To find out in detail how your information is collected, stored, and used, please read our Privacy Policy.

We never sell your personal information to third parties. However, information may be shared with relevant authorities when required by law or for security investigations.

9 Intellectual Property and Content

All content on the bat-bet.cam website — including logos, graphics, page layouts, software, and text — is the intellectual property of bat or its technology providers. Reproducing, distributing, or using this content commercially without prior written permission is prohibited.

Automated scraping, use of bots, or any form of unauthorised data collection on the website is strictly prohibited and will be subject to legal action.

10 Account Closure and Restrictions

10.1 Closure at User's Request

You may request to close your account at any time. Before the account is closed, all active bonuses will be cancelled and any eligible balance will be available for withdrawal.

10.2 Closure by bat

If any clause of these terms is violated, if there is involvement in fraudulent activity, or if identity verification is not completed, bat may suspend or permanently close any account without prior notice.

11 Limitation of Liability

bat always strives to provide reliable and uninterrupted service. However, temporary interruptions may occur due to technical issues, server maintenance, or network disruptions. bat is not obliged to provide any compensation in such situations.

In the event of a win or loss on a bet, failure to receive a bonus, or any other financial loss, bat's maximum liability is limited to the amount of your relevant deposit.

12 Contact and Complaints Process

If you have any questions or complaints about bat's services, please contact us via our 24/7 live chat support or by email. Our support team is ready to assist in both Bengali and English. For general questions, visit our FAQ page, where detailed answers to many common topics are available.

After a complaint is submitted, bat tries to investigate and resolve it as quickly as possible. Complex matters may take a little more time to resolve, but every complaint is taken seriously.

13 Applicable Law and Dispute Resolution

These terms and conditions are drawn up in accordance with relevant international online gaming regulations. If a dispute arises between bat and a user, both parties will first attempt to resolve it through discussion. If no resolution is reached through discussion, the mediation process of the authority operating bat's platform will be followed.

If any part of these terms is found to be unenforceable for any reason, the remaining parts will remain fully in effect.